PRIVACY POLICY - Sunficare.com

Last Updated: October 10, 2026
Operated by: FTS Corporation, Dhaka, Bangladesh

1. Introduction
Welcome to Sunficare.com ("we," "our," "us"). Sunficare.com is an e-commerce platform owned by FTS Corporation. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have.

2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Register on our website
Place an order for Bio-Care or other products
Express interest in our products via Facebook, Instagram, WhatsApp
Contact us via Messenger, WhatsApp Business API (+8801977331143)

Personal Information includes: Name, Phone Number, Email Address, Billing & Shipping Address, Order Details, IP Address, Device Information.

3. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders and manage delivery via courier partners (Pathao, Steadfast, RedX)
Provide customer support and respond to your inquiries through Meta Business Suite (Messenger, Instagram, WhatsApp)
Improve our website and marketing using Facebook Pixel, Google Analytics
Send order confirmations, shipping updates, and promotional offers (with your consent)
Comply with legal obligations

4. Sharing Your Information
We only share information with:
Courier Companies: To deliver your products.
Payment Gateways: bKash, Nagad, SSLCOMMERZ to process payments securely.
Meta Platforms, Inc.: When you interact with us via Facebook Login, Messenger, Instagram Graph API, and WhatsApp Cloud API. Data shared with Meta is governed by Meta's Privacy Policy.
Service Providers: Google Analytics for website analysis.

We never sell your personal data to third parties.

5. Cookies and Tracking Technologies
We use cookies, Facebook Pixel, and similar technologies to keep you logged in, remember your cart, and show you relevant ads on Facebook and Instagram.

6. Data Retention
We retain your personal information for as long as necessary to fulfill your orders and for 2 years for legal and accounting purposes, unless you request deletion.

7. Your Privacy Rights
Under Bangladesh law, you have the right to:
Access the personal information we hold about you
Request correction of inaccurate data
Request deletion of your data

8. How to Request Data Deletion (As required by Meta)
You can request deletion of your data at any time:
Method 1: Email us at support@sunficare.com with subject "Data Deletion Request"
Method 2: Visit sunficare.com and follow the data deletion instructions
Method 3: Inbox our Facebook Page: FTS Corporation
We will delete your personal data from our system within 7 working days and confirm via email. Data stored with Meta will be deleted as per Meta's data retention policy.

9. Data Security
We implement appropriate technical and organizational security measures to protect your data. All payment information is encrypted.

10. Children's Privacy
Our website is not intended for children under

11. Contact Information

If you have questions about this policy, contact us:
FTS Corporation (Owner of Sunficare.com)
Email: support@sunficare.com
Phone / WhatsApp: 01977331143
Website: sunficare.com
Address: Dhaka, Bangladesh

12. Changes to This Policy
We may update this policy from time to time. The updated version will be indicated by an updated "Last Updated" date.